Accelerating bioprocess
thanks to intuitive
User Interface

Industry
Life Science
Scope
User Research / Human Machine Interface / Usability Testing / Development
Timeframe
4-12 weeks

100%

ready intuitive and safe HMI

30%

approx. less of potential errors

01

CLIENT

The client is a leading, global biotechnology company. The organization operates across healthcare, life science, performance materials, pharmaceutical, and chemical.

02

BUSINESS NEED

To improve efficiency of drug development and decrease manual errors, our client is committed to reimagine bioprocess and lab equipment.To address this goal, the company decided to build a new, unprecedented device for the cell culture process.

03

CHALLENGE

Harnessing UX/UI of lab equipment to eliminate manual mistakes and reduce production time
Icon of intuitive Human-Machine Interface

How to create intuitive HMI that responds to the needs of not tech savvy users

Icon of interface with easy access for laboratory experts

How to design interface with easy access for laboratory experts

Icon of balance between customisation and automatisation

How to strike a balance between customisation and automatisation of the process

Icon of innovation

How to create UI that accelerate innovation

04

SOLUTION

A combination of user research, the experience of industrial UI designers, and an agile approach with rapid pivots let us answer client goals.

From the beginning, we knew that our research process could impact the whole product. That’s why we worked closely with both - the client’s R&D and our A4BEE’s development team.

Approach and methods

In-depth Interviews Observatory Studies User Personas User Flows Wireframes Figma Prototypes Product UI Usability testing GxP Compliance Security UX
Together with the client, we are creating a project that is inherently focused on discovering, understanding and responding to user requests, as well as adapting to the BioTech process. The dynamic R&D environment is a challenge. On the other hand, it is a space for experimenting, trying and facing the hard decisions of the project - At the end there is the user, the lab technician - He must get a product that will meet his expectations and provide him with the most convenient way to perform his meaningful work.

Tytus Gruszczyński

Lead UI Designer

05

OUTCOME

As a main outcome our team delivered top-notch HMI that enabled safe and secure process management.
Thanks to the UX research conducted during the project, our client not only received an intuitive UI, but could also improve the product itself. After grasping unidentified before scientists' needs, we have introduced an automated system with a user-friendly interface developed to prevent potential errors when using the remote system from the tablet.
  • Lower manual error thank to intuitive UI
  • Implement flexible, automated and scalable system
  • User-friendly interface
  • Positive user experience = more efficient scientists
  • Reduced need for training and user support

100%

ready intuitive and safe HMI

30%

approx. less of potential errors

How can we help you?

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