Accelerating bioprocesses
thanks to intuitive
User Interface
Industry
Life Science
Scope
User Research / Human Machine Interface / Usability Testing / Development
Timeframe
4-12 weeks
100%
ready intuitive and safe HMI
30%
approx. fewer potential errors
01
CLIENT
The client is a leading, global biotechnology company. The organization operates across the healthcare, life science, performance materials, pharmaceutical, and chemical fields.
02
BUSINESS NEEDS
To improve the efficiency of drug development and reduce manual errors, our client is committed to reimagining bioprocesses and lab equipment.To address this goal, the company decided to build a new, unprecedented device for the cell culture process.
03
CHALLENGE
Harnessing the UX/UI of lab equipment to eliminate manual mistakes and reduce production time
-
How to create intuitive HMI that responds to the needs of non-tech savvy users
-
How to design an interface with easy access for laboratory experts
-
How to strike a balance between customization and automatization of the process
-
How to create UI that accelerate innovation
04
SOLUTION
A combination of user research, the experience of industrial UI designers, and an agile approach with rapid pivots lets us respond to client goals.
We have known from the very beginning that our research process could impact the whole product. That’s why we worked closely with both the client’s R&D and our A4BEE’s development team.
Together with the client, we are creating a project that is inherently focused on discovering, understanding and responding to user requests, as well as adapting to the BioTech process. The dynamic R&D environment is a challenge, but it is also a space for experimenting, trying and facing the hard decisions of the project - At the end there is the user, the lab technician - He must get a product that will meet his expectations and provide him with the most convenient way to perform his meaningful work.
Tytus Gruszczyński
Lead UI Designer
Approach and methods
In-depth Interviews
Observatory Studies
User Personas
User Flows
Wireframes
Figma Prototypes
Product UI
Usability testing
GxP
Compliance
Security
UX
05
OUTCOME
As a main outcome our team delivered top-notch HMI that enabled safe and secure process management.
Thanks to the UX research conducted during the project, our client not only received an intuitive UI, but was also able to improve the product itself. After grasping the scientists' previously unidentified needs, we introduced an automated system with a user-friendly interface developed to prevent potential errors when using the remote system from the tablet.
- Fewer manual errors thank to intuitive UI
- Implement a flexible, automated and scalable system
- User-friendly interface
- Positive user experience = more efficient scientists
- Reduced need for training and user support