thanks to intuitive
User Research / Human Machine Interface / Usability Testing / Development
ready intuitive and safe HMI
approx. less of potential errors
The client is a leading, global biotechnology company. The organization operates across healthcare, life science, performance materials, pharmaceutical, and chemical.
To improve efficiency of drug development and decrease manual errors, our client is committed to reimagine bioprocess and lab equipment.To address this goal, the company decided to build a new, unprecedented device for the cell culture process.
Harnessing UX/UI of lab equipment to eliminate manual mistakes and reduce production time
How to create intuitive HMI that responds to the needs of not tech savvy users
How to design interface with easy access for laboratory experts
How to strike a balance between customisation and automatisation of the process
How to create UI that accelerate innovation
A combination of user research, the experience of industrial UI designers, and an agile approach with rapid pivots let us answer client goals.
From the beginning, we knew that our research process could impact the whole product. That’s why we worked closely with both - the client’s R&D and our A4BEE’s development team.
Approach and methods
Together with the client, we are creating a project that is inherently focused on discovering, understanding and responding to user requests, as well as adapting to the BioTech process. The dynamic R&D environment is a challenge. On the other hand, it is a space for experimenting, trying and facing the hard decisions of the project - At the end there is the user, the lab technician - He must get a product that will meet his expectations and provide him with the most convenient way to perform his meaningful work.
Lead UI Designer
As a main outcome our team delivered top-notch HMI that enabled safe and secure process management.
Thanks to the UX research conducted during the project, our client not only received an intuitive UI, but could also improve the product itself. After grasping unidentified before scientists' needs, we have introduced an automated system with a user-friendly interface developed to prevent potential errors when using the remote system from the tablet.
- Lower manual error thank to intuitive UI
- Implement flexible, automated and scalable system
- User-friendly interface
- Positive user experience = more efficient scientists
- Reduced need for training and user support