RDS – Remote Diagnostic Suitcase

Safe, plug-n-play device bringing flexible remote access to industrial equipment and devices.

DRIVE TO FLEXIBILITY AND PROFITABILTY

Being at the forefront of industrial service and customer satisfaction is critical for profitability and market share growth.

To address this challenge we’ve tackled the issues of how might we…

RDS – Remote Diagnostic Suitcase

Reduce
operational
costs

RDS – Remote Diagnostic Suitcase

Speed up
reaction time to
solve problems

Reduce
disruption
during production

DRIVE TO FLEXIBILITY AND PROFITABILTY

Being at the forefront of industrial service and customer satisfaction is critical for profitability and market share growth.

To address this challenge we’ve tackled the issues of how might we…

RDS – Remote Diagnostic Suitcase

Reduce
operational
costs

RDS – Remote Diagnostic Suitcase

Speed up
reaction time to
solve problems

Reduce
disruption
during production

Remote Diagnostic Suitcase is purposely designed to address these challenges. It is plug-n-play remote connectivity device bringing flexible and highly secure access to industrial equipment and devices. Reducing SLA response time was never easier. By opening the RDS with a single click a secure, remote connection between technician and device is established.

Safe, plug-n-play, remote connectivity device

BENEFITS FOR INTEGRATORS and PRODUCERS

 Speed up reaction time SLA  
up to 40% quicker resolution time thanks to remote access

⬡ Reduced operational costs                                  improve margins 20-40% of annual time savings by eliminating onsite travels per Customer

 Save service technician time 
through reduce onsite travel time

 Improve customer satisfaction 
provide customer support anywhere, at any time

 

BENEFITS FOR END USERS 

 Reduce downtime during production
up to 40% quicker resolution time

 Reduced service costs  
eliminate onsite travel of your field technician

 Quick recovery after ransomware attacks      recover your data thanks to access to the system right from BIOS level

 Get quicker customer support 
through remote access to your equipment 

 

 

Ready to improve
your field services?

Ready to improve
your field services?

HOW IT WORKS

MAIN FEATURES

Intuitive to use RDS enables field technicians to focus on their primary activities.

SECURITY

 VPN connection

VPN can be hosted on any preferable site

⬡ Multi-factor authentication

 Inspect motion of the device in live mode, avoid jams and collisions

 

PLUG-N-PLAY

 No IT Skills required

No additional configuration

 All you need is a power supply

Monitor your plant over a longer period of time, to diagnose untrackable, random problems

Remote Diagnostic Suitcase

CONNECTIVITY

Build-in LTE modem which works anywhere in the world

External antenna for demanding environments

Variety of interfaces (RJ-45, USB, COM, WiFi)

 

FLEXIBILITY

Possibility to choose Windows or Linux as an operating system

Possibility to deploy diagnostic software of preferable choice

Performing diagnostic, calibration and updates of the target system

Possibility to diagnose and solve problems with various equipment like PLC controllers, industrial robots etc.

 

 

USE CASES

Troubleshooting

Immediate remote access enables significant reduction of diagnosis time and restoring the operability of your manufactutring process

Manufacturing environment

Comprehensive tool to remotely monitor, diangose and bug fix of industrial automation devices like robots, PLCs, inverters etc.

Field service management

Reduce service time (SLA) and cost by limiting the need for travel. Secure remote diagnosis and monitoring. Thank’s to OEM version it can be embedded into any device.